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Contact Us

Thank you for your interest in Duke Energy. Please use one of the options below to reach us with your questions or comments.

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E-mail Customer Service

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Phone Residential and Commercial Customer Service

Please select your local office from the list below.

	Andrews:	(828) 321-4011
	Bryson City & Cherokee:	(828) 488-2116
	Cashiers:	(828) 743-5662
	Franklin:	(828) 524-2121
	Robbinsville:	(828) 479-3526
	Sylva:	(828) 586-2145

Report a power outage:

Please call your local Duke Energy-Nantahala Area office.

Underground Cable Locator

Before you begin digging around underground utilities, please call a customer service representative to schedule cable location services at 1-800-632-4949.

Duke Energy - Nantahala Area Mailing Addresses:

Bill Payments
Duke Energy
P.O. Box 70540
Charlotte, NC 28272-0540

General Correspondence
Duke Energy-Nantahala Area
P.O. Box 670
Franklin, NC 28744